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Frequently Asked Questions

 

What is your shipping policy?

All orders, except for certain limited editions, are fulfilled exclusively through select printing and finishing providers who meet our criteria for extremely high quality production and prompt customer service. Order approvals and customized cropping may require some additional time to complete. Shipping options and related costs are set by the provider and may entail added fees or time requirements as per their unique policies. Please review your order completely prior to finalizing your purchases.

What is your policy on returns/exchanges/refunds? 

Returns and exchanges for product defect or workmanship issues are welcome. Please contact us (information provided along with documentation for shipped goods) with any issues or concerns related to your order. If your package arrives damaged in shipping, please also contact the shipping provider (FedEx, UPS, etc.) to file a claim for resolution.

How can I keep up with your new work?

All new work available will be posted here on our retail site. Follow Jeff on Twitter @jadamsphoto and Instagram "FishyJeff" for current news, activities, travel and more.

Where can I see Jeff's commercial work?

For commercial assignment work, please refer to Jeff Adams Photography

So what is Waterstreet Guild?

Jeff started the company Waterstreet Guild many years ago along with a friend and fellow photographer as a portal to publish and sell personal work. They had both recently entered the business of photography, and found their work (and personalities) paired well. They took on personal projects where they could work alongside each other, booked jobs together, and even made a joint trip to Sweden in 2001 to connect with another friend from New England School of Photography.

As the years passed, their paths strayed. Jeff takes it from here;

For my own part, I continued to pursue a commercial arts career and opened my own studio, Jeff Adams Photography in the early 2000’s. The bulk of my work since that time has been a mix of catalog/product studio production and architectural & Design Photography. While traveling for assignments, or with scheduled or unscheduled downtime, I still reach for a camera when the light and scenery grab my attention.

I also strive to “assign” myself project from time to time, keeping the eye sharp and testing new ideas and techniques.

Waterstreet Guild as a business sat idle for the last decade. I would drop something new on the website every now and again, but never really booked much time refreshing the site.

That is about to change.

Starting in June of 2019, Waterstreetguild.com has come to life as a full fledged art store with multiple archival printing options, custom matting and framing, and all with the backing of one of the most engaging art retail platforms I found in my search.

I hope you will join me for this new journey. Be sure to join the mailing list, follow my Instagram page (FishyJeff) and connect on Twitter with @jadamsphoto.
 
With this new portal coming online, I have been revisiting my entire archives, seeking out the images that have continued to rise to the top as my personal favorites. I hope you like them too.

Look closely, and you just might see Aldo in the background.

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Trusted Art Seller

This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

The print media, processes and inks selected for our production room are museum grade archival materials, and have demonstrated tremendous stability when displayed in appropriate environments. It is best to avoid storing or hanging fine art in areas where the frame, glazing and image area are subjected to direct sunlight for extended periods, or where conditions such as high humidity or other air borne contaminants are frequently present.

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